Patient-Assisted Incident Reporting: Including the Patient in Patient Safety
Patient-Assisted Incident Reporting: Including the Patient in Patient Safety
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DOI：
10.1097/pts.0b013e31821b3c5f
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发表时间：
2011-06-01
影响因子：
2.2
通讯作者：
Wu, Albert W.
中科院分区：
文献类型：
--
作者：
Millman, E. Anne;Pronovost, Peter J.;Wu, Albert W.
患者安全报告系统是一种常用的方法，用于获取有关急性护理环境中不良事件和未遂事件的信息。这些事件报告几乎完全是由一线护理提供者提交的，很少捕捉到患者对事件的看法。作者提出了一个案例，说明了使用引出病人的观点，以提供一个补充的观点，以提供者的事件描述。描述了获取和使用这些信息以加强对事件的了解并为预防战略提供信息的方法。
Patient Safety Reporting Systems are a commonly used method for capturing information about adverse events and near misses in the acute care setting. These event reports are almost exclusively submitted by the frontline care provider, and the patient perspective of the event is rarely captured. The authors present a case which illustrates the use of eliciting the patient's perspective to provide a complementary perspective to the provider's description of the event. The methodology for obtaining and using this information to enhance understanding of the event and to inform prevention strategies is described.