Preventing user errors by systematic analysis of deviations from the system task model

Preventing user errors by systematic analysis of deviations from the system task model
复制标题

通过系统分析系统任务模型的偏差来防止用户错误

DOI:
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发表时间:
2002
期刊:
Int. J. Hum. Comput. Stud.
影响因子:
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通讯作者:
C. Santoro
C. Santoro
中科院分区:
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文献类型:
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作者:
F. Paternò;C. Santoro

文献摘要

被引文献

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交互式安全关键型应用程序具有传统评估技术无法完全捕获的特定要求。在本文中,我们将讨论如何执行系统的基于检查的分析,以提高应用程序的可用性和安全性。该分析考虑了系统原型和相关的任务模型,旨在评估当交互和行为发生与系统设计假设不同时可能发生的情况。我们还提供了一个描述和讨论的应用程序,这种方法在空中交通管制领域的案例研究。
Interactive safety-critical applications have specific requirements that cannot be completely captured by traditional evaluation techniques. In this paper, we discuss how to perform a systematic inspection-based analysis to improve both usability and safety aspects of an application. The analysis considers a system prototype and the related task model and aims to evaluate what could happen when interactions and behaviours occur differently from what the system design assumes. We also provide a description and discussion of an application of this method to a case study in the air traffic control domain.