Preventing user errors by systematic analysis of deviations from the system task model
Preventing user errors by systematic analysis of deviations from the system task model
复制标题
通过系统分析系统任务模型的偏差来防止用户错误
DOI:
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复制
发表时间:
2002
期刊:
影响因子:
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通讯作者:
C. Santoro
中科院分区:
文献类型:
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作者:
F. Paternò;C. Santoro
Interactive safety-critical applications have specific requirements that cannot be completely captured by traditional evaluation techniques. In this paper, we discuss how to perform a systematic inspection-based analysis to improve both usability and safety aspects of an application. The analysis considers a system prototype and the related task model and aims to evaluate what could happen when interactions and behaviours occur differently from what the system design assumes. We also provide a description and discussion of an application of this method to a case study in the air traffic control domain.