America West Airlines Develops Efficient Boarding Strategies
America West Airlines Develops Efficient Boarding Strategies
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DOI：
10.1287/inte.1050.0135
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发表时间：
2005-05
期刊：
影响因子：
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通讯作者：
M. V. D. Briel;J. Villalobos;G. L. Hogg;Timo Lindemann;A. Mulé
中科院分区：
文献类型：
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作者：
M. V. D. Briel;J. Villalobos;G. L. Hogg;Timo Lindemann;A. Mulé
2003年9月，美国西部航空公司实施了一项新的登机策略，将满座和接近满座航班的平均乘客登机时间缩短了两分钟以上，约20%。这项策略是由亚利桑那州立大学和美国西部航空公司的人员组成的团队开发的，是传统的前后登机和其他航空公司使用的由外到内登机的混合体。实地观察，分析模型的数值结果，和模拟研究提供的信息，导致在一个改进的飞机登机策略称为反金字塔。在新的登机策略下，乘客仍然有个人座位分配，但不是从飞机的后部到前部按排登机，而是分组登机，最大限度地减少了预期的乘客对飞机的干扰。分析，仿真和实现结果表明，该方法代表了一个显着的改善，在传统的纯后到前，外内登机策略的登机时间。
In September 2003, America West Airlines implemented a new aircraft boarding strategy that reduces the airline's average passenger boarding time by over two minutes, or approximately 20 percent, for full and nearly full flights. The strategy, developed by a team of Arizona State University and America West Airline's personnel, is a hybrid between traditional back-to-front boarding and outside-inside boarding used by other airlines. Field observations, numerical results of analytical models, and simulation studies provided information that resulted in an improved aircraft-boarding strategy termed reverse pyramid. With the new boarding strategy, passengers still have personal seat assignments, but rather than boarding by rows from the back to the front of the airplane, they board in groups minimizing expected passenger interference in the airplane. The analytical, simulation, and implementation results obtained show that the method represents a significant improvement in terms of boarding time over traditional pure back-to-front, outside-inside boarding strategies.