Too emotional to be capable? The changing nature of emotion work in definitions of ‘capable teaching’
Too emotional to be capable? The changing nature of emotion work in definitions of ‘capable teaching’
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“有能力的教学”定义中情感工作的本质正在发生变化？
DOI：
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发表时间：
2007
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影响因子：
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通讯作者：
L. Marchington
中科院分区：
文献类型：
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作者：
Gail Hebson;J. Earnshaw;L. Marchington
本文使用情绪劳动的概念来理解一些正在进行的教学职业的变化。虽然研究探讨了新的绩效文化对教师工作的影响，并确定了教学的关怀和情感方面的边缘化，情感劳动的概念使我们能够扩展这一论点。教师谁有自己的能力受到质疑，在大多数情况下，通过威胁或实施能力的程序，本文利用较新的概念化的情绪劳动，分析一些教师正在经历的变化，引入新的问责制和绩效体系。利用博尔顿的不同形式的情绪管理在工作场所的类型学，我们认为，它是可以认识到的教师进行的情绪工作的独特性，并确定为什么教师的情绪工作是特别容易受到教育改革与标准议程。我们认为，不仅是有一个转变，从教学的关怀方面，而且情感工作的教师预期执行的方式，反映在服务部门进行的情感劳动的管理越来越多地规定。在小学部门尤其如此，研究中的大多数教师都在那里工作。
This article uses the concept of emotional labour to understand some of the changes that are ongoing in the teaching profession. While research has explored the impact of the new performance culture upon teachers’ work and identified a marginalisation of the caring and emotional aspects of teaching, the concept of emotional labour allows us to extend this argument. Using interviews with teachers who have had their capability questioned, in the majority of cases through the threat or implementation of capability procedures, this article draws upon newer conceptualisations of emotional labour to analyse some of the changes teachers are experiencing with the introduction of new accountability and performance systems. Utilising Bolton’s typology of different forms of emotion management in the workplace, we argue it is possible to recognise the distinctiveness of the emotion work carried out by teachers and identify why teachers’ emotion work is particularly vulnerable to the educational reforms associated with the standards agenda. We suggest that not only is there a shift away from the caring aspects of teaching, but also the emotional work teachers are expected to perform is becoming increasingly prescribed in ways that mirror the management of emotional labour carried out in the service sector. This is particularly the case in the primary sector where the majority of teachers in the study were working.