Information Technology Relatedness, Knowledge Management Capability, and Performance of Multibusiness Firms
Information Technology Relatedness, Knowledge Management Capability, and Performance of Multibusiness Firms
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DOI：
10.2307/25148681
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发表时间：
2005-06
期刊：
影响因子：
--
通讯作者：
Hüseyin Tanriverdi
中科院分区：
文献类型：
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作者：
Hüseyin Tanriverdi
信息技术的商业价值是一个经久不衰的研究问题。信息技术与金融企业绩效之间的联系是难以捉摸的，需要进一步研究信息技术影响企业绩效的中介组织变量。本研究提出知识管理是一种重要的组织能力，信息技术通过知识管理影响企业绩效。在多业务公司的背景下，本研究探讨如何组织和管理企业的IT资源，以提高企业的知识管理能力，以及知识管理能力是否以及如何影响企业绩效。本研究提出两个假设：（1）资讯科技相关性的企业的业务单位提高跨单位知识管理能力;（2）知识管理能力，反过来，导致上级企业绩效。来自250家财富1000强企业的数据为这些假设提供了实证支持。业务单位的IT相关性增强了企业的跨单位知识管理能力。知识管理能力创造和利用跨单位的协同作用，从产品，客户和管理知识资源的公司。这些协同效应提高了公司的财务业绩。信息技术关联度通过知识管理能力对企业绩效产生显著的间接影响。
Business value of information technology is an enduring research question. The elusive link between IT and financial firm performance calls for further research into intermediate organizational variables through which IT may influence firm performance. This study proposes that knowledge management (KM) is a critical organizational capability through which IT influences firm performance. In the context of multibusiness firms, the study examines how the IT resources of a firm should be organized and managed to enhance the firm's KM capability, and whether and how KM capability influences firm performance. The study develops two hypothesizes: (1) IT relatedness of the firm's business units enhances cross-unit KM capability; (2) KM capability, in turn, leads to superior firm performance. Data from 250 Fortune 1000 firms provide empirical support for these hypotheses. IT relatedness of business units enhances the cross-unit KM capability of the firm. The KM capability creates and exploits cross-unit synergies from the product, customer, and managerial knowledge resources of the firm. These synergies increase the financial performance of the firm. IT relatedness also has significant indirect effects on firm performance through the mediation of KM capability.