REFLECT: Supporting Active Listening and Grounding on the Web through Restatement
REFLECT: Supporting Active Listening and Grounding on the Web through Restatement
复制标题
REFLECT:通过重述支持积极倾听和在网络上扎根
DOI:
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发表时间:
2011
期刊:
影响因子:
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通讯作者:
Amy J. Ko
中科院分区:
文献类型:
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作者:
Travis Kriplean;Michael Toomim;A. Borning;Amy J. Ko
Interfaces for supporting public discussion on the web confound speaking and listening. We argue that we can design interfaces that make it easier for discussants/collaborators to find common ground by better engaging the motivations of listeners, and, in turn, help facilitate more meaningful large-scale discussions. In this paper, we (1) call attention to the potential of listening as a practical concept for CSCW design and (2) describe a novel interface called Reflect that nudges people to restate what others are saying.