Why Teleworkers are More Satisfied with Their Jobs than are Office-Based Workers: When Less Contact is Beneficial

Why Teleworkers are More Satisfied with Their Jobs than are Office-Based Workers: When Less Contact is Beneficial
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DOI:
10.1080/00909882.2010.513998
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发表时间:
2010-01-01
影响因子:
2.3
通讯作者:
Roloff, Michael E.
Roloff, Michael E.
中科院分区:
人文科学3区
文献类型:
--
作者:
Fonner, Kathryn L.;Roloff, Michael E.

文献摘要

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这项研究通过建立远程办公后果的理论框架,挑战了关于频繁面对面工作场所互动的价值和必要性的假设。该研究采用多重中介方法和路径分析,通过工作与生活冲突的经历、会议和干扰造成的压力、感知的组织政治和信息交换,考察了远程办公对工作满意度的影响程度。结果显示,高强度远程办公人员 (n=89) 比办公室员工 (n=103) 更满意,并从工作安排中获得显着收益,其中工作与生活冲突对工作满意度影响最大。路径模型揭示了连接远程办公和工作满意度的更复杂的间接路径。
This study challenges assumptions regarding the value and necessity of frequent face-to-face workplace interaction by building upon a theoretical framework for the consequences of telecommuting. Using a multiple mediation approach and path analysis, the study examines the extent to which telework affects job satisfaction through the experiences of work-life conflict, stress due to meetings and interruptions, perceived organizational politics, and information exchange. Results reveal that high-intensity teleworkers (n=89) are more satisfied than office-based employees (n=103) and achieve significant benefits from their work arrangement, with work-life conflict most influential toward job satisfaction. The path model reveals more complex indirect paths linking telework and job satisfaction.