Why Teleworkers are More Satisfied with Their Jobs than are Office-Based Workers: When Less Contact is Beneficial
Why Teleworkers are More Satisfied with Their Jobs than are Office-Based Workers: When Less Contact is Beneficial
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DOI:
10.1080/00909882.2010.513998
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发表时间:
2010-01-01
影响因子:
2.3
通讯作者:
Roloff, Michael E.
中科院分区:
文献类型:
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作者:
Fonner, Kathryn L.;Roloff, Michael E.
This study challenges assumptions regarding the value and necessity of frequent face-to-face workplace interaction by building upon a theoretical framework for the consequences of telecommuting. Using a multiple mediation approach and path analysis, the study examines the extent to which telework affects job satisfaction through the experiences of work-life conflict, stress due to meetings and interruptions, perceived organizational politics, and information exchange. Results reveal that high-intensity teleworkers (n=89) are more satisfied than office-based employees (n=103) and achieve significant benefits from their work arrangement, with work-life conflict most influential toward job satisfaction. The path model reveals more complex indirect paths linking telework and job satisfaction.