Information in Crisis: Analysing the Future Roles of Public Libraries during and post-COVID-19
Information in Crisis: Analysing the Future Roles of Public Libraries during and post-COVID-19
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危机中的信息：分析公共图书馆在 COVID-19 期间和之后的未来角色
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
Jade Smith
中科院分区：
文献类型：
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作者：
Jade Smith
摘要COVID-19大流行导致澳大利亚和世界各地的公共图书馆服务和系统中断。疫情对社会、文化、经济及商业的影响将需要个人及组织层面的创造力及适应力，而“一切如常”已不再是许多人的选择。本文讨论了为保持相关性而引入的创新，与图书馆分支以外的弱势群体建立联系，并鼓励读者在长期封锁或受COVID影响和孤立的情况下进行在线参与。它提出了在最初的大流行应对之后可能出现的问题以及澳大利亚公共图书馆可能解决这些问题的方法，例如确保公共图书馆服务的持续安全和效率，监测与图书馆资料有关的感染风险和表面清洁度的研究，遵循不断变化的政府指导方针和法规，并可能激发进一步的资金以满足这些不断变化的需求。在这个不确定的时代，挑战和机遇是不同的，但公共图书馆仍然保留其核心使命，以支持数字扫盲和充当信息门户。由图书馆工作人员领导的研究和创新能够而且应该确保这一点在未来继续下去。
ABSTRACT The COVID-19 pandemic has caused disruption to public library services and systems in Australia and around the world. The social, cultural, economic and commercial impacts of the pandemic will require creativity and adaptability at both an individual and organisational level, with ‘business as usual’ no longer an option for many. This paper discusses innovations that have been introduced to maintain relevance, connect with vulnerable communities beyond the library branch, and encourage online engagement while patrons are in extended lockdowns or otherwise COVID-affected and isolated. It proposes that issues that may arise after the initial pandemic response and ways in which they may be addressed by Australian public libraries, for example ensuring safety and efficiency of continued public library services, monitoring research into the infection risk and cleanliness of surfaces as relating to library materials, following changing government guidelines and regulations, and potentially agitating for further funding to meet these changing needs. The challenges and opportunities are varied during these uncertain times, but public libraries retain their core mission to support digital literacies and act as gateways to information. Research and innovation lead by library staff can and should ensure that this continues into the future.