Caring for caregivers: designing for integrality

Caring for caregivers: designing for integrality
复制标题

照顾护理人员:设计的完整性

DOI:
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发表时间:
2013
期刊:
Conference on Computer Supported Cooperative Work
影响因子:
--
通讯作者:
S. Park
S. Park
中科院分区:
--
文献类型:
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作者:
Yunan Chen;Victor Ngo;S. Park

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健康和保健在人机交互(HCI)和计算机支持的协同工作(CSCW)领域引起了极大关注。许多先前的研究侧重于设计以患者为中心的技术,使护理人员能够更好地照顾患者。而在理解和减轻护理人员自身生活中的护理负担方面所做的工作则较少。我们进行了一项定性访谈研究,以了解他们在护理方面的经历。研究结果揭示了护理人员日常生活中面临的大量挑战,从身体和社会方面,到个人和情感方面都有。护理人员必须不断在个人生活与工作、家庭以及他们的护理人员角色之间取得平衡,这可能会带来极大的压力。我们讨论了护理人员如何通过两个概念来尝试维持这种平衡:一是给予的影响,二是可见性 - 不可见性。我们的研究结果呼吁系统设计不仅要关注患者,也要关注护理人员,解决那些经常损害他们健康和幸福的负担。
Health and wellness have drawn significant attention in the HCI and CSCW communities. Many prior studies have focused on designing technologies that are patient-centric, allowing caregivers to take better care of patients. Less has been done in understanding and minimizing the burden of caregiving in caregivers' own lives. We conducted a qualitative interview study to understand their experiences in caregiving. The findings reveal a great magnitude of challenges in the caregivers' day-to-day lives, ranging from the physical and social, to the personal and emotional. Caregivers have to constantly balance their personal lives with work, family, and their caregiver roles, which can be overwhelmingly stressful. We discuss how caregivers attempt maintaining this balance through two concepts: first, giving-impact, and second, visibility-invisibility. Our study's findings call for system design that focuses not only on patients but also caregivers, addressing the burdens that often impair their health and wellness.
DOI: 10.1001/jama.282.23.2215
发表时间: 1999-12-15
影响因子: 120.7
作者:
Schulz, R;Beach, SR
通讯作者: Beach, SR