Co-Design in co-production processes: jointly articulating and appropriating infrastructuring and commoning with civil servants
Co-Design in co-production processes: jointly articulating and appropriating infrastructuring and commoning with civil servants
复制标题
联合生产过程中的联合设计：联合阐明和拨款基础设施以及与公务员共享
DOI：
--
复制
发表时间：
2017
期刊：
影响因子：
--
通讯作者：
Per
中科院分区：
文献类型：
--
作者：
Anna Seravalli;Mette Agger Eriksen;Per
公共部门，越来越多地承认需要改变，但强烈的市场逻辑的影响，正在尝试新形式的公共服务的合作生产的基础上，公共供应商，公民和社会行为者之间的合作。与此同时，共同设计研究人员正在使用基础设施和公共化的方法来解决共同生产中的参与和协作问题。本文通过讨论垃圾处理和预防的联合生产服务“Returen”的案例，说明基础设施和公共化如何为从事联合生产的公务员提供指导。在这种情况下，操作层面的公务员和“嵌入式”协同设计研究人员在服务的共同生产中并肩工作，共同阐述和利用基础设施和公共设施的方法。该案例表明，这些共同设计方法的联合拨款和衔接可以导致公共部门新的运营方式和视角的发展。然而，它也强调，这种共同努力需要跨组织层次的人员参与，以尽量减少公共组织内部可能出现的背景和世界观故障。
Abstract The public sector, increasingly acknowledging a need for change but strongly influenced by market logics, is experimenting with new forms of co-production of public services based on collaborations between public providers, citizens and societal actors. At the same time, Co-design researchers, are using approaches of infrastructuring and commoning to navigate questions of participation and collaboration in co-production. By discussing the case of ReTuren, a co-produced service for waste handling and prevention, this article presents how infrastructuring and commoning can offer guidance to civil servants engaging in co-production. In the case, civil servants on an operational level and an ‘embedded’ Co-Design researcher worked side-by-side in the co-production of the service, jointly articulating and appropriating approaches of infrastructuring and commoning. The case reveals that the joint appropriation and articulation of these Co-Design approaches can lead to the development of new ways of operating and perspectives in the public sector. However, it also highlights that this joint effort needs to involve people across organisational levels in order to minimise possible contextual and worldview breakdowns within public organisations.