Measuring the Perceived Social Intelligence of Robots
Measuring the Perceived Social Intelligence of Robots
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DOI：
10.1145/3415139
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发表时间：
2020-10-01
影响因子：
5.1
通讯作者：
Feil-Seifer, David
中科院分区：
文献类型：
--
作者：
Barchard, Kimberly A.;Lapping-Carr, Leiszle;Feil-Seifer, David
机器人的社交智能变得越来越重要。然而，人类社会智力的测量忽略了基本技能，而机器人特定的量表并不关注社会智力。我们将信念、欲望和意图的人机交互概念与行为、认知和情感的心理学概念结合起来，创建了20个感知社会智能（PSI）量表，以全面测量具有广泛体现和行为的机器人的感知。参与者对五段视频中与人互动的人形机器人和非人形机器人进行打分。每个量表有一个因素和高内部一致性，表明每个测量是一个连贯的结构。捕捉感知到的社会信息处理技能的量表（表现为识别、适应和预测行为、认知和情绪）和捕捉识别人的感知技能的量表（表现为识别人类、个人和群体）与社会能力密切相关，并构成心理和行为因素。社会表现量表（表现友好，关心，乐于助人，值得信赖，不粗鲁，自负或敌对）与机器人社会反应量表和顺利指数更相关，形成一个单独的因素，并预测对机器人的积极感受和想要与它们进行社会互动。为了进行全面的测量，研究人员可以免费使用所有PSI 20量表。或者，他们可以为他们的项目选择最相关的尺度。
Robotic social intelligence is increasingly important. However, measures of human social intelligence omit basic skills, and robot-specific scales do not focus on social intelligence. We combined human robot interaction concepts of beliefs, desires, and intentions with psychology concepts of behaviors, cognitions, and emotions to create 20 Perceived Social Intelligence (PSI) Scales to comprehensively measure perceptions of robots with a wide range of embodiments and behaviors. Participants rated humanoid and non-humanoid robots interacting with people in five videos. Each scale had one factor and high internal consistency, indicating each measures a coherent construct. Scales capturing perceived social information processing skills (appearing to recognize, adapt to, and predict behaviors, cognitions, and emotions) and scales capturing perceived skills for identifying people (appearing to identify humans, individuals, and groups) correlated strongly with social competence and constituted the Mind and Behavior factors. Social presentation scales (appearing friendly, caring, helpful, trustworthy, and not rude, conceited, or hostile) relate more to Social Response to Robots Scales and Godspeed Indices, form a separate factor, and predict positive feelings about robots and wanting social interaction with them. For a comprehensive measure, researchers can use all PSI 20 scales for free. Alternatively, they can select the most relevant scales for their projects.