Would You Like A Chart With That? Incorporating Visualizations into Conversational Interfaces

Would You Like A Chart With That? Incorporating Visualizations into Conversational Interfaces
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您想要一张图表吗?

DOI:
10.1109/visual.2019.8933766
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发表时间:
2019
期刊:
2019 IEEE Visualization Conference (VIS)
影响因子:
--
通讯作者:
Melanie Tory
Melanie Tory
中科院分区:
--
文献类型:
--
作者:
Marti A. Hearst;Melanie Tory

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对话式界面,比如聊天机器人,越来越普遍,并且在某些情况下已被证明更受用户青睐,能帮助用户比标准网络界面更高效地完成任务。然而,对于在交互式对话过程中是否以及如何将信息可视化,人们知之甚少。本文描述了一些研究,在这些研究中,参与者报告了他们在回答有关比较和趋势的问题时,对于在聊天式界面中查看可视化内容的偏好。我们发现参与者的偏好存在显著差异;大约40%的人不希望在对话式界面中看到图表。对于那些确实希望看到图表的人来说,大多数人更希望看到问题直接答案之外的额外辅助信息。这些结果对数据对话式界面的设计具有重要影响。
Conversational interfaces, such as chatbots, are increasing in prevalence, and have been shown to be preferred by and help users to complete tasks more efficiently than standard web interfaces in some cases. However, little is understood about if and how information should be visualized during the course of an interactive conversation. This paper describes studies in which participants report their preferences for viewing visualizations in chat-style interfaces when answering questions about comparisons and trends. We find a significant split in preferences among participants; approximately 40% prefer not to see charts and graphs in the context of a conversational interface. For those who do prefer to see charts, most preferred to see additional supporting context beyond the direct answer to the question. These results have important ramifications for the design of conversational interfaces to data.
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发表时间: 2019-01
影响因子: 5.2
作者:
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通讯作者: Arjun Srinivasan;S. Drucker;A. Endert;J. Stasko
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影响因子: 5.2
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