Health websites: accessibility and usability for American sign language users.

Health websites: accessibility and usability for American sign language users.
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DOI:
10.1080/10410236.2013.853226
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发表时间:
2015
影响因子:
3.9
通讯作者:
DeCaro J
DeCaro J
中科院分区:
医学3区
文献类型:
--
作者:
Kushalnagar P;Naturale J;Paludneviciene R;Smith SR;Werfel E;Doolittle R;Jacobs S;DeCaro J

文献摘要

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迄今为止,人们一直在努力为美国聋哑人手语(ASL)用户创造更好的健康信息获取渠道。然而,在美国手语中访问健康信息的网站的可用性尚未得到评估。本文主要研究了包含美国手语视频的四个健康网站的可用性。我们试图获得美国手语用户对这些可访问的美国手语网站导航的观点,找到他们需要的健康信息,以及理解美国手语视频内容的易用性。美国手语用户(N=32)被要求在四个可访问的美国手语网站上找到特定的信息,并回答与以下相关的问题:1)导航以找到任务,2)网站可用性,以及3)四个网站的美国手语视频内容的理解难易程度。参与者还反馈了他们希望在ASL健康图书馆网站上看到的内容,包括在健康视频的医学插图中添加字幕和/或签名模型的好处。健康素养较低的参与者更难以在美国手语访问的健康网站上找到信息。本文还描述了参与者对理想的美国手语无障碍健康网站的偏好,并讨论了无障碍网站在促进美国手语用户健康素养方面的作用。
To date, there have been efforts towards creating better health information access for Deaf American Sign Language (ASL) users. However, the usability of websites with access to health information in ASL has not been evaluated. Our paper focuses on the usability of four health websites that include ASL videos. We seek to obtain ASL users’ perspectives on the navigation of these ASL-accessible websites, finding the health information that they needed, and perceived ease of understanding ASL video content. ASL users (N=32) were instructed to find specific information on four ASL-accessible websites, and answered questions related to: 1) navigation to find the task, 2) website usability, and 3) ease of understanding ASL video content for each of the four websites. Participants also gave feedback on what they would like to see in an ASL health library website, including the benefit of added captioning and/or signer model to medical illustration of health videos. Participants who had lower health literacy had greater difficulty in finding information on ASL-accessible health websites. This paper also describes the participants’ preferences for an ideal ASL-accessible health website, and concludes with a discussion on the role of accessible websites in promoting health literacy in ASL users.