Sound Support for Collaboration

Sound Support for Collaboration
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良好的协作支持

DOI:
10.1007/978-94-011-3506-1_22
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发表时间:
1991
期刊:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
William W. Gaver
William W. Gaver
中科院分区:
--
文献类型:
--
作者:
William W. Gaver

文献摘要

被引文献

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共享工作通常涉及相对集中的协作、劳动分工、一般意识和偶然的沟通之间的流动过渡。这导致了旨在支持共享工作的软件系统设计中的紧张关系:集中协作意味着需要协调人们对工作对象的看法,而劳动分工则需要个人对看法的控制。在办公室环境中也存在类似的紧张关系:工作场所的群体参与取决于共同的环境,但个人工作则受到隐私和行动自由的促进。听觉线索有可能减少这些紧张,因为图形和声音可以提供两种独立的方式来呈现和获取信息。我说明了潜在的声音在协作系统中的观察来自两个系统:ARKola模拟,它探讨了工作站环境中的声音对协作的影响;和听觉线索,其中听觉线索被用来提高人们对事件的普遍认识,并鼓励工作场所本身内的群体参与。这些例子表明声音在协作系统中可以发挥有用的功能。
Shared work often involves fluid transitions between relatively focussed collaboration, division of labour, general awareness and serendipitous communication. This leads to a tension in the design of software systems meant to support shared work: focussed collaboration implies the need to coordinate people's views of work objects, while division of labour requires individual control over views. A similar tension exists in the office environment as well: group engagement in the workplace depends on a shared context, but individual work is facilitated by privacy and freedom of action. Auditory cues have the potential to reduce these tensions because graphics and sound can provide two independent ways to present and obtain information. I illustrate the potential of sound in collaborative systems with observations drawn from two systems: the ARKola simulation, which explores the effects of sound on collaboration within a workstation environment; and EAR, in which auditory cues are used to increase general awareness of events and encourage group engagement within the workplace itself. These examples suggest useful functions sound can play in collaborative systems.