Four Facets of a Process Modeling Facilitator
Four Facets of a Process Modeling Facilitator
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流程建模促进者的四个方面
DOI：
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发表时间：
2011
期刊：
影响因子：
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通讯作者：
J. Recker
中科院分区：
文献类型：
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作者：
M. Rosemann;A. Hjalmarsson;M. Lind;J. Recker
业务过程建模作为一个实践和研究领域，近年来受到了极大的关注。然而，虽然相关的工件，如模型，工具或语法已经基本成熟，相对较少的是知道的活动，进行作为过程建模的实际行为的一部分。特别是建模服务商的关键作用还没有研究到目前为止。在本文中，我们提出了一个新的理论基础，概念框架，描述了四个方面（驾驶工程师，驾驶艺术家，催化工程师，催化艺术家），可以使用的主持人。这些方面的行为风格已经通过经验丰富的流程分析师进行了深入的访谈和额外的问卷调查。我们提出了一个新兴的理论，用于描述，调查和解释与业务流程建模促进相关的不同行为。这一理论是一个重要的敏感车辆检查过程和结果的过程建模的努力。
Business process modeling as a practice and research field has received great attention in recent years. However, while related artifacts such as models, tools or grammars have substantially matured, comparatively little is known about the activities that are conducted as part of the actual act of process modeling. Especially the key role of the modeling facilitator has not been researched to date. In this paper, we propose a new theory-grounded, conceptual framework describing four facets (the driving engineer, the driving artist, the catalyzing engineer, and the catalyzing artist) that can be used by a facilitator. These facets with behavioral styles have been empirically explored via in-depth interviews and additional questionnaires with experienced process analysts. We develop a proposal for an emerging theory for describing, investigating, and explaining different behaviors associated with Business Process Modeling Facilitation. This theory is an important sensitizing vehicle for examining processes and outcomes from process modeling endeavors.