Caring for the Caregivers Through Healthy Human Resource Practices: The Caregivers

Caring for the Caregivers Through Healthy Human Resource Practices: The Caregivers
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通过健康的人力资源实践来照顾护理人员:护理人员

DOI:
10.4018/ijthi.2020040101
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发表时间:
2020
影响因子:
0.9
通讯作者:
M. Kalambi
M. Kalambi
中科院分区:
--
文献类型:
--
作者:
M. Kalambi

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印度卫生人力资源严重短缺。医疗机构的人力资源管理对于提供高效和有效的医疗服务以及实现患者满意度至关重要。每个人都宣称,人力资源是最重要的资产。另一方面,健康被认为是最重要的财富之一。医院和制药公司是人类“健康管理/维护”努力的两个分支。人力资源专业人员在试图为公民提供高质量的医疗保健时面临许多障碍。其中一些制约因素包括预算、不同利益攸关方的价值观不一致、缺勤率高、更替率高以及保健人员士气低落。
India has a colossal shortage of human resources for health. The management of human resources in a healthcare institution is vital to enable the delivery of efficient and effective medical services and to achieve patient satisfaction. Everyone proclaims that the human asset is the most important asset. On the other side, health is declared to be one of the most important wealth. Hospitals and pharmaceutical companies constitute two arms of the “health management/ maintenance” effort of humanity. Human resource professionals face many hurdles in their attempt to deliver high-quality health care to citizens. Some of these constraints include budgets, lack of congruence between different stakeholders' values, absenteeism rates, high rates of turnover, and low morale of health personnel.