COVID-Well: Evaluation of the Implementation of Supported Wellbeing Centres for Hospital Employees during the COVID-19 Pandemic.
COVID-Well: Evaluation of the Implementation of Supported Wellbeing Centres for Hospital Employees during the COVID-19 Pandemic.
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DOI：
10.3390/ijerph17249401
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发表时间：
2020-12-15
影响因子：
--
通讯作者：
Cooper J
中科院分区：
文献类型：
--
作者：
Blake H;Yildirim M;Wood B;Knowles S;Mancini H;Coyne E;Cooper J
英国医院信托基金设立了支持福利中心，以减轻COVID-19对医护人员的心理影响，尽管这些中心的使用程度以及使用障碍和促进者尚不清楚。这项研究的目的是确定设施的使用情况，并收集有关员工福利的见解以及员工对这一规定的看法。该研究包括（i）17周的服务使用监测，（ii）员工在线调查，包括健康，工作压力，出勤率，离职意图，工作满意度和工作投入度，以及进入健康中心的障碍和促进因素。在17周内，两个研究中心共记录了14，934次设施访视（单周高峰访视n = 2605）。设施受到高度重视，但服务模式是资源密集型的，有134个健康伙伴成对支持这些中心。819名医院员工完成了一项在线调查（88%为女性; 37. 7%在COVID-19高风险地区工作; 52. 4%为前线工作人员; 55. 2%曾访问过健康中心）。有中度到高度的工作压力（62.9%），低幸福感（26.1%），出勤（68%）和意图离开（31.6%）。那些进入健康中心的人的健康水平更高。工作投入度和工作满意度都很高。敦促医疗保健组织动员获得高质量的休息空间和心理急救，但这应该是本地化和多样化的。应优先考虑解决出勤率和员工保留问题的策略，并应承认医疗工作者的高度奉献精神。
Supported Wellbeing Centres have been set up in UK hospital trusts in an effort to mitigate the psychological impact of COVID-19 on healthcare workers, although the extent to which these are utilised and the barriers and facilitators to access are not known. The aim of the study was to determine facility usage and gather insight into employee wellbeing and the views of employees towards this provision. The study included (i) 17-week service use monitoring, (ii) employee online survey with measures of wellbeing, job stressfulness, presenteeism, turnover intentions, job satisfaction, and work engagement, as well as barriers and facilitators to accessing the Wellbeing Centres. Over 17 weeks, 14,934 facility visits were recorded across two sites (peak attendance in single week n = 2605). Facilities were highly valued, but the service model was resource intensive with 134 wellbeing buddies supporting the centres in pairs. 819 hospital employees completed an online survey (88% female; 37.7% working in COVID-19 high risk areas; 52.4% frontline workers; 55.2% had accessed a wellbeing centre). There was moderate-to-high job stress (62.9%), low wellbeing (26.1%), presenteeism (68%), and intentions to leave (31.6%). Wellbeing was higher in those that accessed a wellbeing centre. Work engagement and job satisfaction were high. Healthcare organisations are urged to mobilise access to high-quality rest spaces and psychological first aid, but this should be localised and diversified. Strategies to address presenteeism and staff retention should be prioritised, and the high dedication of healthcare workers should be recognised.
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