On the Misinformation Beat: Understanding the Work of Investigative Journalists Reporting on Problematic Information Online

On the Misinformation Beat: Understanding the Work of Investigative Journalists Reporting on Problematic Information Online
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关于错误信息的节拍:了解调查记者在线报道问题信息的工作

DOI:
10.1145/3415204
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发表时间:
2020
影响因子:
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通讯作者:
Starbird, Kate
Starbird, Kate
中科院分区:
--
文献类型:
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作者:
McClure Haughey, Melinda;Muralikumar, Meena Devii;Wood, Cameron A.;Starbird, Kate

文献摘要

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记者们越来越多地调查和报道有问题的在线内容,如错误信息、虚假信息和阴谋论,导致了新的错误信息节拍的产生。收集、分析和报告这类数据的过程是复杂和微妙的。当网络演员试图破坏他们的作品时,这尤其具有挑战性。通过对12名记者的深度采访,我们探索了他们如何调查和报道在线错误信息和虚假信息。我们的发现揭示了报道这一节拍的一些独特挑战,以及记者克服这些挑战的方式。我们强调并讨论了如何将新闻价值观更好地嵌入到支持他们工作的工具的设计中,社交媒体公司和记者之间的权力动态,以及作为支持和教育记者这一新闻的一种方式的合作承诺。这项工作为寻求更好地支持调查记者的研究人员提供了背景知识--在错误信息节拍和其他方面--因为他们的工作变得更加纠缠于社会技术系统。
Journalists are increasingly investigating and reporting on problematic online content such as misinformation, disinformation, and conspiracy theories, leading to the creation of a new misinformation beat. The process of collecting, analyzing, and reporting on this kind of data is complex and nuanced. It is especially challenging as online actors attempt to undermine their work. Through in-depth interviews with twelve journalists, we explore how they investigate and report on online misinformation and disinformation. Our findings reveal some of the unique challenges of reporting on this beat, as well as the ways in which reporters overcome those challenges. We highlight and discuss how journalistic values could be better embedded into the design of tools to support their work, the power dynamics between social media companies and journalists, and the promise of collaborations as a way to support and educate journalists on this beat. This work provides contextual knowledge to researchers looking to better support investigative journalists - on the misinformation beat and beyond - as their work becomes more entangled in sociotechnical systems.