Transports of delight? What the experience of receiving (mobile) phone calls can tell us about design

Transports of delight? What the experience of receiving (mobile) phone calls can tell us about design
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欢乐的运输?

DOI:
10.1007/s00779-007-0156-1
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发表时间:
2008
影响因子:
--
通讯作者:
Ann Light
Ann Light
中科院分区:
计算机科学3区
文献类型:
--
作者:
Ann Light

文献摘要

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本文采用现象学的方法,借鉴海德格尔和芬伯格的研究成果,对人们接听电话的叙述进行分析。移动电话和固定电话的通话记录进行了比较,绘制了从以位置为中心到以人为中心的通话过程。讨论了一系列自然发生的背景,包括平衡电话交谈活动与周围环境活动的体验,以及持续或牺牲的魔力。研究表明,受话人对打电话的迷恋受到他们向来电者投射和创造共享空间的自由和愿望的影响,并揭示了一些因素对这样做所需的注意力转移的影响。文章最后总结了采用这种观点与手机交互以及通过手机进行交互的设计含义。
This paper takes a phenomenological approach to analysing people’s accounts of receiving phone calls, drawing on Heidegger and Feenberg. Accounts of calls received on a mobile phone are compared with those on landlines, charting progress from location-centred to person-centred phoning. A range of naturally-occurring contexts are discussed in terms of the experience of balancing the activities of talking on the phone with activities in the immediate environment, and the enchantment sustained or sacrificed. The study suggests that recipients’ enchantment with phoning is affected by their freedom and desire to project towards the caller and create shared spaces, and reveals some factors that impact on the transitions of attention required to do so. It concludes with the design implications of taking this view of interactions with and through phones.