Sources of social support and burnout, job satisfaction, and productivity.
Sources of social support and burnout, job satisfaction, and productivity.
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DOI：
10.1037/1076-8998.7.1.84
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发表时间：
2002-01-01
影响因子：
5.1
通讯作者：
Schwartz, Joseph
中科院分区：
文献类型：
--
作者：
Baruch-Feldman, Caren;Brondolo, Elizabeth;Schwartz, Joseph
社会支持已被确定为一个重要的相关性的各种工作成果。211名交通执法人员（92名男性，119名女性）接受了来自家庭、同事和主管等不同来源的支持。结果包括主观变量（倦怠和工作满意度）和生产力的客观衡量标准（工作次数）。支持与倦怠呈负相关，与满意度和生产力呈正相关。一组支持变量占7%的方差倦怠和生产力和12%的方差工作满意度。家庭支持更密切相关的倦怠比满意度或生产力，而直接主管的支持与满意度和生产力，但没有倦怠。结果表明，支持可能与工作相关的成果，通过多种途径。
Social support has been identified as an important correlate of a variety of work outcomes. Support from different sources, including family, coworkers, and supervisors, was examined in 211 traffic enforcement agents (92 men, 119 women). Outcomes included subjective variables (burnout and job satisfaction) and an objective measure of productivity (number of summonses). Support was negatively associated with burnout and positively associated with satisfaction and productivity. A cluster of support variables accounted for 7% of the variance in burnout and productivity and 12% of the variance in job satisfaction. Family support was more closely associated with burnout than with satisfaction or productivity, whereas immediate supervisor support was related to satisfaction and productivity but not burnout. Results suggest that support may be associated with work-related outcomes through multiple pathways.