Hairstylists' Relationships and Helping Behaviors With Older Adult Clients
Hairstylists' Relationships and Helping Behaviors With Older Adult Clients
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DOI：
10.1177/0733464809338514
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发表时间：
2010-06-01
影响因子：
3
通讯作者：
Maile, Jeffrey J.
中科院分区：
文献类型：
--
作者：
Anderson, Keith A.;Cimbal, Andrea M.;Maile, Jeffrey J.
发型师(造型师)提供的“善良的耳朵”可能是他们的客户获得非正式社会支持的一个重要来源，但很少有实证研究来检验这一资源。在这项研究中，作者调查了造型师与一群特定的客户--老年人--的关系和帮助行为。来自31家随机选择的沙龙的40名造型师完成了基于邮件的调查。造型师报告说，他们与年长客户的关系通常非常密切。当这些年长的客户提出问题和担忧时，造型师采用了几种不同的帮助技巧，包括表现出同情和支持。造型师还报告说，他们能够识别抑郁、痴呆症和自我忽视的症状。最后，一些造型师表示，他们有兴趣接受正式的心理健康培训。这些发现表明，发型师可能会被纳入社区看门人项目，这些项目在非正式和正式的帮助网络之间提供了重要的联系。
The "kind ear" provided by hairstylists (stylists) can be an important source of informal social support for their clients, yet little empirical research exists that examines this resource. In this study, the authors investigated the relationships and helping behaviors of stylists with one particular group of clients-older adults. Forty (N = 40) stylists from 31 randomly selected salons completed mail-based surveys. Stylists reported that their relationships with older clients were generally very close. When these older clients raised problems and concerns, stylists employed several different helping techniques, including showing sympathy and support. Stylists also reported that they were able to recognize symptoms of depression, dementia, and self-neglect. Finally, a number of stylists indicated that they would be interested in receiving formal training in mental health. These findings point toward the potential inclusion of stylists in community gatekeeper programs that provide an important link between informal and formal helping networks.