Care Coordination and Population Health Management Strategies and Challenges in a Behavioral Health Home Model.
Care Coordination and Population Health Management Strategies and Challenges in a Behavioral Health Home Model.
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DOI:
10.1097/mlr.0000000000001023
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发表时间:
2019-01
期刊:
影响因子:
3
通讯作者:
McGinty EE
中科院分区:
文献类型:
--
作者:
Daumit GL;Stone EM;Kennedy-Hendricks A;Choksy S;Marsteller JA;McGinty EE
Behavioral health home (BHH) models have been developed to integrate physical and mental health care and address medical comorbidities for individuals with serious mental illnesses (SMIs). Previous studies identified population health management capacity and coordination with primary care providers (PCPs) as key barriers to BHH implementation. This study examines the BHH leaders’ perceptions of and organizational capacity to conduct these functions within the community mental health programs implementing BHHs in Maryland. Interviews and surveys were conducted with 72 implementation leaders and 627 front-line staff from 46 of the 48 Maryland BHH programs. In-depth coding of the population health management and primary care coordination themes identified sub-themes related to these topics. BHH staff described cultures supportive of evidence-based practices, but limited ability to effectively perform population health management or primary care coordination. Tension between population health management and direct, clinical care, lack of experience, and state regulations for service delivery were identified as key challenges for population health management. Engaging PCPs was the primary barrier to care coordination. Health information technology (HIT) and staffing were barriers to both functions. BHHs face a number of barriers to effective implementation of core program elements. To improve programs’ ability to conduct effective population health management and care coordination and meaningfully impact health outcomes for individuals with SMI, multiple strategies are needed, including formalized protocols, training for staff, changes to financing mechanisms, and HIT improvements.