An examination of organizational information protection in the era of social media: A study of social network security and privacy protection

An examination of organizational information protection in the era of social media: A study of social network security and privacy protection
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发表时间:
2013
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通讯作者:
Michael Maar
Michael Maar
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其他
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作者:
Michael Maar

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本研究探讨在线社交网络专业用户的信息保护。它满足了管理层的愿望,即激励员工在访问在线社交网络时采取保护措施,并帮助员工提高信息安全方面的熟练程度和发现欺诈行为的能力。本研究探讨保护动机因素,隐私管理的做法,以及它们之间的关系。讨论了与在线社交网络相关的隐私和安全问题。对保护动机理论和隐私管理理论进行了综述。将保护动机理论与通信隐私管理相结合,建立了一个完整的信息保护模型。动机因素包括感知的隐私威胁、感知的安全威胁、感知的在线社交网络的可信度、感知的欺骗威胁、信息安全自我效能、响应效能、收益成本比、个人规范和习惯。隐私管理实践的特征是边界渗透性、边界链接和边界所有权。对于在线社交网络,这三个隐私管理结构分别被定义为信息披露的广度、深度和频率、社交网络连接的控制以及敏感信息的控制。基于研究模型,本研究提出了一系列假设,并通过在线调查进行了验证。调查数据已使用结构方程模型进行了分析,并根据已发表的研究的理论和发现开发了一个更详细的模型。研究结果证实了精炼的研究模型的直接关系的假设。隐私、欺骗和安全问题分别影响边界渗透性、链接和所有权。自我效能感和反应效能感是社会网络连接和敏感信息控制的正向动机。信任减少了隐私、欺骗和安全问题。信任增强了对效益和功效的感知。严重的安全担忧会降低自我效能感。个人规范和习惯可以成为信息保护行为的重要驱动力。集成信息保护模型可用于为员工开发安全促进消息和培训,以帮助他们保护他们的个人隐私信息和机密商业信息。未来的研究可能包括更大的样本,企业或组织的研究,跨文化研究,其他信息共享或协作环境,以及荟萃分析。
This study investigates information protection for professional users of online social networks. It addresses management’s desire to motivate their employees to adopt protective measures while accessing online social networks and to help their employees improve their proficiency in information security and ability to detect deceptive practices. The study examines the protection motivation factors, privacy management practices, and their relationships. The privacy and security issues related to online social networks are discussed. A review of protection motivation theories and privacy management theories has been conducted. Combining protection motivation theories and communication privacy management, an integrated information protection model has been created. Motivating factors include perceived privacy threat, perceived security threat, perceived trustworthiness of online social networks, perceived deception threats, information security self-efficacy, response efficacy, benefit-cost ratio, personal norms, and habits. Privacy management practices are characterized by boundary permeability, boundary linkage, and boundary ownership. With respect to online social networks, these three privacy management constructs have been defined as breadth, depth, and frequency of information disclosure, control of social network connections, and control of sensitive information respectively. Based on the research model, a set of hypotheses have been developed for testing using online survey. The survey data has been analyzed using structural equation modeling and a more detailed model developed that is based on theories and findings from published studies. The findings confirm the hypotheses of the direct relations of the refined research model. Privacy, deception, and security concerns influence boundary permeability, linkage, and ownership respectively. Self-efficacy and response efficacy are positive motivators for social network connection and sensitive information control. Trust reduces privacy, deception, and security concerns. Trust enhances perception of benefits and efficacy. Aggravated security concern can depress self-efficacy. Personal norms and habits can be valuable drivers for information protection behavior. The integrated information protection model may be used to develop security promotion messages and training for employees to help them protect their personal private information and confidential business information. Future research may include larger samples, research in businesses or organizations, cross-cultural studies, other information sharing or collaboration environments, and meta-analysis.