Investigations and analysis of indoor environment quality of green and conventional shopping mall buildings based on customers' perception
Investigations and analysis of indoor environment quality of green and conventional shopping mall buildings based on customers' perception
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基于顾客感知的绿色与传统购物中心建筑室内环境质量调查分析
DOI：
10.1016/j.buildenv.2020.106851
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发表时间：
2020-06-15
影响因子：
7.4
通讯作者：
Lv, Zhengquan
中科院分区：
文献类型：
--
作者：
Du, Xiaohui;Zhang, Yongchao;Lv, Zhengquan
多项研究对绿色建筑和传统建筑的室内环境质量（IEQ）进行了比较。然而，这类研究没有充分关注购物中心等建筑，并且缺乏对绿色和传统购物中心顾客主观满意度的比较。因此，在中国北京的过渡季节（春季）、夏季和冬季，综合客观环境测量和主观问卷调查对绿色和传统购物中心建筑进行了一项比较研究。研究发现两座建筑在客观IEQ和顾客主观满意度方面存在差异，并对影响购物中心建筑顾客满意度和IEQ的因素进行了讨论。测量结果显示，绿色购物中心建筑在室内热环境、室内照明、相对湿度、二氧化碳浓度和噪音水平方面优于传统建筑。此外，问卷调查结果发现，当顾客意识到建筑是绿色的时，他们对IEQ的容忍度更高，并且在建筑内的年龄和/或时长也会影响对环境满意度的评估。此外，各种室内环境评估之间存在显著相关性，并研究了它们对整体环境满意度的不同影响。本研究提出了在节能前提下优化室内物理环境的建议，为寒冷气候区绿色购物中心的设计和运营提供了参考。
Several studies have compared the indoor environmental quality (IEQ) in green buildings and conventional buildings. However, such studies have not adequately focused on buildings such as shopping malls, and they lack comparisons of customers' subjective satisfaction levels with regard to green and conventional shopping malls. Accordingly, an objective environmental measurement and subjective questionnaire survey were integrated to conduct a comparative study on green and conventional mall buildings in Beijing, China, during the transitional season (spring), summer, and winter. Differences were found in the objective IEQ and in the customers' subjective satisfaction between the two buildings, and the factors affecting the customer satisfaction and the IEQ of shopping mall buildings were discussed. The measurement results show that a green shopping mall building is superior to a conventional one in terms of the indoor thermal environment, indoor illumination, relative humidity, carbon dioxide concentration, and noise level. Moreover, the results of the questionnaire found that customers show a higher tolerance toward the IEQ when they recognise that a building is green, and that ages and/or durations of time in the building also affect evaluations of environmental satisfaction. In addition, there are significant correlations between the various indoor environmental assessments, and their different effects on the overall environmental satisfaction are examined. This study proposes suggestions for optimizing an indoor physical environment under the premise of energy saving, and provides a reference for the design and operation of green shopping malls in cold-climate zones.