The impact of superior-subordinate relationships on the commitment, job satisfaction, and performance of virtual workers
The impact of superior-subordinate relationships on the commitment, job satisfaction, and performance of virtual workers
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DOI：
10.1016/j.leaqua.2007.12.009
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发表时间：
2008-02-01
影响因子：
7.5
通讯作者：
Veiga, John F.
中科院分区：
文献类型：
--
作者：
Golden, Timothy D.;Veiga, John F.
虽然上下级关系预计会对个人的工作结果产生显著影响，但现有的研究主要集中在传统工作模式下的个人。鉴于虚拟工作安排的日益流行，尤其是在专业级别的员工中，我们考察了在虚拟模式下工作在多大程度上缓和了领导-成员交换(LMX)质量对承诺水平、工作满意度和绩效的影响。基于对375名不同程度虚拟工作的专业级员工的调查，我们发现，与在这种模式下工作较少的人相比，那些拥有高质量关系的人，也在这种模式下广泛工作，表现出最高水平的承诺、工作满意度和绩效。而那些关系质量较低的人，在虚拟模式下广泛工作的人，表现出较低的承诺和工作满意度，但表现略好于在这种模式下工作数量有限的人。(C)2008 Elsevier Inc.保留所有权利。
While superior-subordinate relationships are expected to have a salient impact on individual work outcomes, the extant research has primarily focused on individuals working in a traditional work mode. Given the increasing popularity of virtual work arrangements, especially among professional-level employees, we examine the extent to which working in a virtual mode moderates the impact of leader-member exchange (LMX) quality on level of commitment, job satisfaction and performance. Based on a survey of 375 professional-level employees who worked to varying degrees virtually, we found that those with high quality relationships, who also worked extensively in this mode, demonstrated the highest levels of commitment, job satisfaction and performance relative to those who worked less extensively in this mode. Whereas those with lower quality relationships, who worked extensively in the virtual mode, demonstrated lower commitment and job satisfaction, but performed somewhat better, than those who worked a limited amount in this mode. (c) 2008 Elsevier Inc. All rights reserved.