Collaborative supply chain practices and performance: exploring the key role of information quality

Collaborative supply chain practices and performance: exploring the key role of information quality
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DOI:
10.1108/13598541011080446
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发表时间:
2010-09
期刊:
Supply Chain Management
影响因子:
--
通讯作者:
F. Wiengarten;P. Humphreys;G. Cao;B. Fynes;A. McKittrick
F. Wiengarten;P. Humphreys;G. Cao;B. Fynes;A. McKittrick
中科院分区:
其他
文献类型:
--
作者:
F. Wiengarten;P. Humphreys;G. Cao;B. Fynes;A. McKittrick

文献摘要

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目的-本文旨在报告一项研究的结果,研究信息质量的重要性,合作供应链的做法的效力。设计/方法/方式-一份调查问卷被发送到整个供应链内的德国汽车行业的采购经理。回归分析说明了在高和低信息质量的情况下,协作实践的性能的差异。结果-该研究表明,合作的供应链的做法(即信息共享,激励对齐,联合决策)对性能的影响显着不同,这取决于整个供应链中交换的信息的质量。具体而言,虽然信息共享提高了低质量和高质量信息交换时的运营绩效,激励调整和联合决策只有在高质量信息时才能提高运营绩效。独创性/价值-虽然在过去的十年中,合作的供应链实践的绩效影响的研究已经取得了进展,仍然是一个稀缺的研究承认合作的多维度性质。此外,信息质量对于协作实践成功的重要性尚未得到牢固确立。本文解决了这一空白的文献报告的实证研究结果,研究合作的供应链和实践在德国汽车行业。因此,本文将有利于供应链管理者考虑协同实践,并将支持进一步的实证研究工作,在协同供应链研究领域。
Purpose - This paper seeks to report the results of a study examining the importance of information quality for the efficacy of collaborative supply chain practices. Design/methodology/approach - A questionnaire was sent to procurement managers throughout the supply chain within the German automotive industry. Regression analyses illustrate the differences in performance of collaborative practices under high and low information quality scenarios. Findings - The study illustrates that the impact of collaborative supply chain practices (i.e. information sharing, incentive alignment, joint-decision making) on performance varies significantly depending on the quality of information that is exchanged throughout the supply chain. Specifically, whilst information sharing improves operational performance when low and high quality information is exchanged, incentive alignment and joint decision making only improve operational performance when the information is of high quality. Originality/value - Although research on the performance impact of collaborative supply chain practices has advanced over the past decade, there is still a scarcity of research acknowledging the multidimensional nature of collaboration. Additionally, the importance of information quality for the success of collaborative practices has not been firmly established. The paper addresses this void in the literature by reporting results of an empirical study examining collaborative supply chains and practices within the German automotive industry. The paper will thus be beneficial to supply chain managers considering collaborative practices and will support further empirical research work in the collaborative supply chain research field.