Patient and physician satisfaction with telemedicine for monitoring vital signs.
Patient and physician satisfaction with telemedicine for monitoring vital signs.
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DOI：
10.1258/1357633011936813
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发表时间：
2001-01-01
影响因子：
4.7
通讯作者：
Bratton, R L
中科院分区：
文献类型：
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作者：
Bratton, R L
我们评估了用户对实时远程医疗监测生命体征的满意度。在八周的时间里，20名患者和12名家庭医学住院医师参与了这项研究。在研究结束时，患者和医生完成了一份问卷，详细说明了对服务的满意度。从20名患者中的18名获得了答复，并且总体上是积极的：61%的人对使用该系统感到舒适，94%的人不认为该技术对他们与医疗保健提供者的关系产生了负面影响。获得了11位医生的答复。医生对这项服务的好处更加不确定：只有45%的人认为远程医疗可以充分评估病人，尽管82%的人认为远程医疗将成为初级保健服务的重要组成部分。从用户的角度来看，我们的研究表明，患者对远程医疗服务的满意度高于医生。
We evaluated user satisfaction with realtime telemedicine for monitoring vital signs. Over eight weeks, 20 patients and 12 residents in family medicine participated in the study. At the end of the study, the patients and doctors completed a questionnaire detailing satisfaction with the service. Responses were obtained from 18 of the 20 patients and were generally positive: 61% were comfortable using the system and 94% did not believe that the technology had a negative effect on their relationship with the health-care provider. Eleven physician responses were obtained. Physicians were more uncertain about the benefits of the service: only 45% felt that telemedicine could adequately assess patients, although 82% felt that telemedicine would be an important part of primary-care services. From a user perspective, our study showed that patients were more satisfied with the telemedicine service than were doctors.