Determining Digital Transformation Success Factors
Determining Digital Transformation Success Factors
复制标题
确定数字化转型成功因素
DOI：
10.24251/hicss.2020.532
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
A. Grace
中科院分区：
文献类型：
--
作者：
Resego Morakanyane;Philip O'Reilly;John McAvoy;A. Grace
为了了解组织是如何实现成功的数字化转型(DX)的，我们回顾了具有代表性的文献。从总共89篇文章中，选择了16篇充分记录了10个示范组织的端到端DX成功故事的单一案例文章。在案例内部，采用内容分析和提问分析程序对每个样本案例进行编码，共发现174个属性。采用比较程序，通过对相似属性进行分组，构建主题性更高层次的类别。使用交叉案例内容分析来确定属性在类别分组中的存在强度。专题组列出了7个成功因素和23个次级因素。这些成功因素构成了构建DX框架的第一步，寻求成功进行数字转型的组织可以采用该框架。
To understand what organizations do which brings about successful digital transformation (DX), a review of representative literature was performed. From a total of 89 articles, 16 single-case articles which sufficiently documented end-to-end DX success stories of 10 exemplar organizations were selected. Within case content analysis and asking the questions analytical procedure were employed to code each exemplar case, where a total of 174 attributes were found. Making the comparisons procedure was employed to build thematic higher-level categories by grouping similar attributes. Cross case content analysis was employed to determine presence strength of attributes in the category groupings. A list of 7 success factors and 23 subfactors emerged from the thematic groupings. These success factors constitute the initial steps towards building a DX framework which organizations seeking to embark on successful digital transformation journeys can adopt.