To do more, better, faster and more cheaply: using big data in public administration
To do more, better, faster and more cheaply: using big data in public administration
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DOI：
10.1177/0020852316640058
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发表时间：
2017-03
影响因子：
2.3
通讯作者：
M. Maciejewski
中科院分区：
文献类型：
--
作者：
M. Maciejewski
在使用大数据的那些领域，大数据已经成为现代公共管理的游戏规则改变者。尽管它们在公共部门的应用仍然有限，但在它们在效率和效力方面带来切实成果的领域，它们的使用正在动态发展。本文介绍了大数据的概念，概述了在公共部门使用大数据的可能性和利用方法，重点介绍了实施大数据的案例和结果。本文讨论了大数据方法在公共政策设计和执行以及公共权力机构内部管理中的应用。它包括与利用大数据相关的优势、劣势和挑战的摘要。文章还简要介绍了历史方法、当前方法和预测方法。研究使用基于互联网的案例分析进行，并受到与大数据方法相关的细节保密性的限制。尽管这项研究必须局限于公开的描述，但这些发现使人们有可能理解公共管理中的大数据现象，并从它们的使用中吸取一般性教训。从业者的积分大数据是当代的现象。如果利用得当，它将在其效力、效率和总体客户满意度方面为公共行政带来惊人的积极成果。这些好处是由于决策的准确性显著提高，内部信息系统的执行速度显著加快，以及与决策过程相关的业务成本显著降低。这是可能的，这要归功于人类生活的数字化和以特定方式应用于公共行政的IT发展-大数据方法的方式，即通过强大的IT技术以推理的形式处理海量数据，以呈现帮助公共行政更好地履行其任务的信息。
Big data have become a game-changer for modern public administration in those areas in which they are used. Although their application is still limited in the public sector, their use develops dynamically in areas where they bring tangible results in terms of efficiency and efficacy. This article presents the concept of big data, outlines the possibilities for using big data in the public sector and methods of their utilization, highlights cases where these have been implemented, along with the results. This article discusses applications of big data methods in public policy design and implementation and in public authority internal management. It includes a summary of the benefits, disadvantages and challenges related to utilization of big data. The article also briefly addresses historical, current and predictive approaches. Research was carried out using internet-based case analysis and is limited by the confidentiality of details relating to big data methods. Although the research has had to be limited to publicly available descriptions, the findings make it possible to understand the big data phenomenon in public administration and to draw general lessons from their use. Points for practitioners Big data is a contemporary phenomenon. Properly utilized it brings astonishingly positive outcomes for public administration in terms of its efficacy, efficiency, and overall client satisfaction. These benefits are a result of significant increase in the accuracy of decision-making, a significant acceleration of performance of internal the ‘information task’ and a significant reduction in operating costs related to the decision-making process. This is possible thanks to the digitization of human life and IT developments applied in a specific way for public administration – the way of big data methods where huge amounts of data are processed in a form of reasoning by powerful IT technology to present information that helps public administration to better perform its task.