Descriptive analysis of staff satisfaction and turnover intention in a Malaysian University

Descriptive analysis of staff satisfaction and turnover intention in a Malaysian University
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马来西亚某大学员工满意度和离职意向的描述性分析

DOI:
10.1063/1.4982874
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发表时间:
2017
期刊:
Journal of Open, Flexible and Distance Learning
影响因子:
--
通讯作者:
A. Ibrahim
A. Ibrahim
中科院分区:
--
文献类型:
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作者:
Mohamad Hazeem Mohmad Sidik;M. R. A. Hamid;A. Ibrahim

文献摘要

被引文献

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本文探讨了教育机构员工满意度的描述性分析。本研究采用横断面研究,共涉及1042名受访者来自马来西亚东海岸的一所大学。该调查涵盖了员工满意度的六个维度,即领导、员工参与、工作量、自我发展、工作环境和沟通。从平均得分的分析,它揭示了员工享有中等水平的满意度和研究结果一般支持过去的研究结果在文献中。本研究为深入调查研究中的大学员工满意度铺平了道路。
This paper discussed the descriptive analysis of staff satisfaction in education organisation. This study employed a cross-sectional study involving a total of 1042 of respondents from a university in east coast of Malaysia. The survey covers six dimensions of staff satisfaction which are leadership, staff involvement, workload, self-development, working environment and communication. From the analysis of the mean score, it reveals that the staff enjoyed moderate level of satisfaction and the findings of the study generally support the past findings in the literature. This study paved the way for in-depth investigation towards staff satisfaction at the university under study.