IdeaTracker: An Interactive Visualization Supporting Collaboration and Consensus Building in Online Interface Design Discussions

IdeaTracker: An Interactive Visualization Supporting Collaboration and Consensus Building in Online Interface Design Discussions
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IdeaTracker:交互式可视化支持在线界面设计讨论中的协作和共识建立

DOI:
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发表时间:
2011
期刊:
IFIP TC13 International Conference on Human-Computer Interaction
影响因子:
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通讯作者:
Christina M. Poon
Christina M. Poon
中科院分区:
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文献类型:
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作者:
Roshanak Zilouchian Moghaddam;B. Bailey;Christina M. Poon

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随着开源和其他地理分布软件项目的快速增长,更多的界面设计讨论正在网上进行。参与此类讨论通常通过问题管理系统或类似的交互式讨论论坛进行。虽然这样的系统具有较低的学习曲线,但它们不支持设计讨论的关键要素,例如比较替代方案,保持对支持和反对替代方案的论点的认识,或建立共识。为了更好地理解这些和其他挑战,我们进行了一项在线界面设计讨论的研究。该研究包括分析大量在线讨论内容,并对设计师和开发人员参与者进行采访。我们讨论了我们的研究结果,并使用它们来激励实施的交互式可视化工具-IdeaTracker。该工具为跟踪和比较想法提供了明确的支持,并获得了整体讨论的抽象摘要以及具体的替代方案。它还提供了一个投票系统,以支持建立共识。该工具从讨论中提取有用的信息并将其可视化,否则这些信息将被隐藏,但不会干扰当前的参与方法。我们的工具与一个开源项目的问题管理系统兼容,但可以扩展到其他项目。最初的用户反馈是积极的,并确认需要一个替代的界面设计讨论的在线视觉表示。
With the rapid growth of open source and other geographically distributed software projects, more interface design discussions are occurring online. Participation in such discussions typically occurs via issue management systems or similar interactive discussion forums. While such systems have a low learning curve, they do not support key elements of design discussion such as comparing alternatives, maintaining awareness of the arguments for and against the alternatives, or building consensus. To better understand these and other challenges, we conducted a study of online interface design discussion. The study consisted of analyzing a large corpus of online discussion content and conducting interviews with designer and developer participants. We discuss the findings of our study and use them to motivate the implementation of an interactive visualization tool - IdeaTracker. The tool offers explicit support for tracking and comparing ideas and gaining an abstract summary of the overall discussion as well as specific alternatives. It also provides a voting system to support consensus building. The tool extracts and visualizes useful information from the discussions that would otherwise be hidden but without interfering with the current method of participation. Our tool is compatible with the issue management system of one open source project but can be extended for others. Initial user feedback is positive and confirms the need for an alternative visual representation of interface design discussions online.