Alexa, Can You Help Us Solve This Problem?: How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes
Alexa, Can You Help Us Solve This Problem?: How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes
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Alexa,你能帮我们解决这个问题吗?:与智能个人助理导师的对话如何提高任务组的成果
DOI:
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发表时间:
2019
期刊:
影响因子:
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通讯作者:
J. Leimeister
中科院分区:
文献类型:
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作者:
Rainer Winkler;Matthias Söllner;Maya Lisa Neuweiler;Flavia Conti Rossini;J. Leimeister
Despite a growing body of research about the design and use of Smart Personal Assistants, existing work has mainly focused on their use as task support for individual users in rather simple problem scenarios. Less is known about their ability to improve collaboration among multiple users in more complex problem settings. In our study, we directly compare 21 groups who either use a Smart Personal Assistant tutor or a human tutor when solving a problem task. The results indicate that groups interacting with Smart Personal Assistant tutors show significantly higher task outcomes and higher degrees of collaboration quality compared to groups interacting with human tutors. The results are used to suggest areas for future research in the field of computer-supported collaboration.
DOI:
10.24251/hicss.2019.245
发表时间:
2019
期刊:
影响因子:
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作者:
Janson;Söllner;Leimeister
通讯作者:
Leimeister