Alexa, Can You Help Us Solve This Problem?: How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes

Alexa, Can You Help Us Solve This Problem?: How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes
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Alexa,你能帮我们解决这个问题吗?:与智能个人助理导师的对话如何提高任务组的成果

DOI:
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发表时间:
2019
期刊:
CHI Extended Abstracts
影响因子:
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通讯作者:
J. Leimeister
J. Leimeister
中科院分区:
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文献类型:
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作者:
Rainer Winkler;Matthias Söllner;Maya Lisa Neuweiler;Flavia Conti Rossini;J. Leimeister

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尽管关于智能个人助理的设计和使用的研究越来越多,但现有的工作主要集中在它们在相当简单的问题场景中作为个人用户的任务支持。关于它们在更复杂的问题设置中改善多个用户之间协作的能力,人们知之甚少。在我们的研究中,我们直接比较了21组在解决问题任务时使用智能个人助理导师或人类导师的人。结果表明,与智能个人助理导师互动的群体相比,与人类导师互动的群体显示出更高的任务成果和更高的协作质量。结果被用来建议在计算机支持的合作领域的未来研究领域。
Despite a growing body of research about the design and use of Smart Personal Assistants, existing work has mainly focused on their use as task support for individual users in rather simple problem scenarios. Less is known about their ability to improve collaboration among multiple users in more complex problem settings. In our study, we directly compare 21 groups who either use a Smart Personal Assistant tutor or a human tutor when solving a problem task. The results indicate that groups interacting with Smart Personal Assistant tutors show significantly higher task outcomes and higher degrees of collaboration quality compared to groups interacting with human tutors. The results are used to suggest areas for future research in the field of computer-supported collaboration.
智能个人助理的分类:实证聚类分析
DOI: 10.24251/hicss.2019.245
发表时间: 2019
期刊:
影响因子: --
作者:
Janson;Söllner;Leimeister
通讯作者: Leimeister