Emotion language in primary care encounters: reliability and validity of an emotion word count coding system.
Emotion language in primary care encounters: reliability and validity of an emotion word count coding system.
复制标题
初级保健中的情感语言：情感字数编码系统的可靠性和有效性。
DOI：
10.1016/j.pec.2004.06.005
复制
发表时间：
2005
影响因子：
3.5
通讯作者：
Meldrum,Sean
中科院分区：
文献类型：
--
作者：
Shields,ClevelandG;Epstein,RonaldM;Franks,Peter;Fiscella,Kevin;Duberstein,Paul;McDaniel,SusanH;Meldrum,Sean
目标开发一种可靠且有效的计算机编码测量方法，以评估医患互动记录中的情绪表达。方法对医生与两名标准化患者（SP）的接触进行录音。每位医生的 50 名患者（n = 100 名初级保健医生）完成了调查，评估患者对其与医生关系的看法。对 193 次患者与医生会面的录音进行转录和计算机编码，得出情感词的百分比，研究助理完成了以患者为中心的沟通测量 (MPCC)。 结果 在调整潜在的混杂因素后，回归分析显示医生对情感词的使用以及 MPCC 独立地影响患者和 SP 对他们与医生关系的看法。 结论 情感词的计算机编码显示出作为一种可靠、有效和可靠的方法的前景。对医患互动的转录数据进行编码的简单方法。该方法可以扩展到检查医生语言的其他方面，并且不需要编码员培训。
OBJECTIVESTo develop a reliable and valid computer coded measure to assess emotional expression from transcripts of physician–patient interactions.METHODSPhysician encounters with two standardized patients (SPs) were audiotaped. Fifty patients from each physician (n = 100 primary care physicians) completed surveys that assessed patients’ perceptions of their relationships with physicians. Audio-recordings of 193 patient-physician encounters were transcribed and computer-coded to derive a percent emotion words, and research assistants completed the Measure of Patient-Centered Communication (MPCC).RESULTSAfter adjustment for potential confounders, regression analyses revealed physicians’ use of emotion words and the MPCC contribute independently to patients’ and SPs’ perceptions of their relationship with physicians.CONCLUSIONSThe computerized coding of emotion words shows promise as a reliable, valid, and simple method to code transcript data of physician–patient interactions. This method may be expanded to examine other aspects of physician language and does not require coder training.