Elicitating, modeling, and processing uncertain human preferences for software agents in electronic negotiations: An empirical study
Elicitating, modeling, and processing uncertain human preferences for software agents in electronic negotiations: An empirical study
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电子谈判中软件代理的不确定人类偏好的提取、建模和处理:一项实证研究
DOI:
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发表时间:
2012
期刊:
影响因子:
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通讯作者:
Andreas Fink
中科院分区:
文献类型:
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作者:
Fabian Lang;G. Schryen;Andreas Fink
Transaction costs in electronic business may become marginal, since negotiation processes can be assigned to software agents which act autonomously on behalf of their human principals. This advantage makes electronic negotiations highly appealing to actors in various e-business areas, including online auctions and product configuration negotiations. However, software agents can negotiate appropriately only if the preferences of their principals are explicitly available. While this task has been acknowledged as crucial challenge, it has only rarely been investigated how preferences of human principals can be extracted and modeled. This paper addresses this research gap by suggesting, implementing, and empirically testing a preference elicitation method that is based on fuzzy set theory and accounts for the impreciseness and subjectivity of preferences. Our findings indicate that the proposed method is suited for elicitating fuzzy set based preferences. Furthermore, the fuzzy preference model can project human decisions more accurately than a traditional, crisp approach.