Knowledge management technology
Knowledge management technology
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DOI：
10.1147/sj.404.0814
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发表时间：
2001-10
期刊：
影响因子：
--
通讯作者：
A. Marwick
中科院分区：
文献类型：
--
作者：
A. Marwick
选定的技术，有助于知识管理解决方案进行审查使用野中的组织知识创造模型作为一个框架。在何种程度上的知识转化内和之间的隐性和显性形式可以支持的技术进行了讨论，并确定了一些可能的未来趋势。据发现，最强的贡献，目前的解决方案是由技术，主要是处理显式的知识，如搜索和分类。对隐性知识的形成和传播的贡献以及对显性知识的支持目前较弱，尽管突出了一些令人鼓舞的发展，例如使用基于文本的聊天、专家定位和不受限制的公告板。本文通过对知识管理中使用的一些技术的调查，为本期讨论技术的论文提供了一个主题介绍。
Selected technologies that contribute to knowledge management solutions are reviewed using Nonaka's model of organizational knowledge creation as a framework. The extent to which knowledge transformation within and between tacit and explicit forms can be supported by the technologies is discussed, and some likely future trends are identified. It is found that the strongest contribution to current solutions is made by technologies that deal largely with explicit knowledge, such as search and classification. Contributions to the formation and communication of tacit knowledge, and support for making it explicit, are currently weaker, although some encouraging developments are highlighted, such as the use of text-based chat, expertise location, and unrestricted bulletin boards. Through surveying some of the technologies used for knowledge management, this paper serves as an introduction to the subject for those papers in this issue that discuss technology.