Privacy Design Strategies for Home Energy Management Systems (HEMS)
Privacy Design Strategies for Home Energy Management Systems (HEMS)
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DOI:
10.1145/3491102.3517515
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发表时间:
2022-04
期刊:
影响因子:
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通讯作者:
K. Ramokapane;Caroline Bird;A. Rashid;R. Chitchyan
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文献类型:
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作者:
K. Ramokapane;Caroline Bird;A. Rashid;R. Chitchyan
Home energy management systems (HEMS) offer control and the ability to manage energy, generating and collecting energy consumption data at the most detailed level. However, data at this level poses various privacy concerns, including, for instance, profiling consumer behaviors and large-scale surveillance. The question of how utility providers can get value from such data without infringing consumers’ privacy has remained under-investigated. We address this gap by exploring the pro-sharing attitudes and privacy perceptions of 30 HEMS users and non-users through an interview study. While participants are concerned about data misuse and stigmatization, our analysis also reveals that incentives, altruism, trust, security and privacy, transparency and accountability encourage data sharing. From this analysis, we derive privacy design strategies for HEMS that can both improve privacy and engender adoption.