Towards resource-efficient and service-oriented integrated infrastructure operation

Towards resource-efficient and service-oriented integrated infrastructure operation
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DOI:
10.1016/j.techfore.2014.11.008
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发表时间:
2015-03-01
影响因子:
12
通讯作者:
Purnell, Phil
Purnell, Phil
中科院分区:
管理学1区
文献类型:
--
作者:
Roelich, Katy;Knoeri, Christof;Purnell, Phil

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基础设施是达到目的的手段:基础设施的建设、维护和扩大是为了使社会能够运作。目前基础设施运营的特点是:基于未受管理的不断增长的需求的治理,这既效率低下,最终也不可持续;在终端用户的各种需求、需求和行为方面缺乏整合;不同基础设施流的单独和平行交付,禁止联合解决方案。为实现长期可持续性,基础设施的设计和运营需要在大幅减少资源使用的情况下提供基本服务。这一新办法将需要:(1)根据最终用户的需求和行为将其纳入;(2)注重所提供的服务;(3)更有效地利用信息和通信技术;(4)整合不同基础设施系统的运作;(5)以承认基础设施系统的复杂性和相互关联性的方式进行管理;(6)重新思考当前基础设施的估值。将这些方面与促进长期可持续性的明确目标相结合的可能配置可以是多用途服务公司或“MUSCos”。本文介绍了通过考虑向MUSCo基础设施过渡的挑战而产生的新见解和想法。(C)2014作者爱思唯尔公司出版这是CC BY许可下的开放获取文章(http://creativecommons.org/licenses/by/3.0/)。
Infrastructure is a means to an end: it is built, maintained and expanded in order to enable the functioning of society. Present infrastructure operation is characterised by: governance based on unmanaged growing demand, which is both inefficient and ultimately unsustainable; lack of integration of the end-users, in terms of the variety of their wants, needs and behaviours; separate and parallel delivery of different infrastructure streams prohibiting joint solutions. To achieve long-term sustainability, infrastructure needs to be designed and operated to provide essential service delivery at radically decreased levels of resource use. This new approach will need to: (1) incorporate the end-user, in terms of their wants and behaviours; (2) focus on the service provided; (3) use Information and Communication Technologies more effectively; (4) integrate the operation of different infrastructure systems; (5) be governed in a manner that recognises the complexity and interconnectedness of infrastructure systems; and (6) rethink current infrastructure valuation. Possible configurations incorporating these aspects with the explicit goal of contributing to long-term sustainability could be Multi-Utility Service Companies or "MUSCos". This article presents new insights and ideas generated by considering the challenge of the transition towards a MUSCo infrastructure. (C) 2014 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/3.0/).