The Impact of Decoupling of Telework on Job Satisfaction in US Federal Agencies: Does Gender Matter?

The Impact of Decoupling of Telework on Job Satisfaction in US Federal Agencies: Does Gender Matter?
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DOI:
10.1177/0275074016637183
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发表时间:
2016-05-01
影响因子:
5
通讯作者:
Kim, Dohyeong
Kim, Dohyeong
中科院分区:
管理学2区
文献类型:
--
作者:
Bae, Kwang Bin;Kim, Dohyeong

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本研究利用2013年联邦雇员观点调查分析了远程办公对工作满意度的影响。这项研究通过两个标准来划分公共雇员的远程工作计划:(a)联邦机构是否正式采用了该计划,(b)公共雇员是否实际参与了该计划。我们发现组织采用和员工参与远程办公与工作满意度之间存在正相关关系,这些结果支持社会交换理论。我们还观察到,远程办公对女性公务员工作满意度的影响比男性公务员更显著。结果表明,当机构正式采用远程办公但员工无法使用该计划时,女性员工的工作满意度最低。然而,当男性员工无法利用不存在的远程办公程序时,他们的工作满意度最低。
This study analyzes the effects of decoupling of telework on job satisfaction using the 2013 Federal Employee Viewpoint Survey. The research divides telework programs for public employees by two criteria: (a) whether or not federal agencies have officially adopted the program, and (b) whether or not public employees actually participate in the program. We find that both organizational adoption and employee participation in telework have a positive relationship with job satisfaction, and these results support the social exchange theory. We also observe that the effects of decoupling of telework on job satisfaction are more significant for female public employees than for male public employees. The results imply that female employees have the lowest levels of job satisfaction when agencies officially adopt telework but employees cannot utilize the program. However, male employees have the lowest levels of job satisfaction when they are unable to utilize a nonexistent telework program.