Making the most of collaboration an international survey of public service co-design

Making the most of collaboration an international survey of public service co-design
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充分利用协作对公共服务协同设计的国际调查

DOI:
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发表时间:
2017
期刊:
影响因子:
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通讯作者:
S. Marr
S. Marr
中科院分区:
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文献类型:
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作者:
P. Bradwell;S. Marr

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协作设计的核心在于使公共服务满足受益人的需求。政策制定者和从业者越来越支持用户和设计师之间更密切的合作,希望在公众要求更高、社会复杂性增加和资源过度紧张的压力下重振公共服务。这种参与的回报是反应更灵敏、更适合目的、更高效的公共服务。更广泛地说,协同设计提供了解决脱离政治和民主以及建立社会资本的途径
At its heart collaborative design seeks to make public services match the wants and needs of their beneficiaries. Policy makers and practitioners have increasingly embraced closer collaborations between users and designers, hoping to reinvigorate public services under pressure from a more demanding public, increasing social complexity and overstretched resources. The returns from this engagement are more responsive, fit-for-purpose, e-ciient public services. More broadly, co-design provides an avenue for addressing a disengagement from politics and democracy, and building social capital