Making the most of collaboration an international survey of public service co-design
Making the most of collaboration an international survey of public service co-design
复制标题
充分利用协作对公共服务协同设计的国际调查
DOI:
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发表时间:
2017
期刊:
影响因子:
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通讯作者:
S. Marr
中科院分区:
文献类型:
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作者:
P. Bradwell;S. Marr
At its heart collaborative design seeks to make public services match the wants and needs of their beneficiaries. Policy makers and practitioners have increasingly embraced closer collaborations between users and designers, hoping to reinvigorate public services under pressure from a more demanding public, increasing social complexity and overstretched resources. The returns from this engagement are more responsive, fit-for-purpose, e-ciient public services. More broadly, co-design provides an avenue for addressing a disengagement from politics and democracy, and building social capital