Cooporative interactions generated by incompleteness in robot's utterance
Cooporative interactions generated by incompleteness in robot's utterance
复制标题
机器人的不完整性产生的协作交互
DOI：
10.11184/his.21.1_1
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发表时间：
2019
期刊：
影响因子：
--
通讯作者：
岡田美智男
中科院分区：
文献类型：
--
作者：
西脇裕作;板敷尚;岡田美智男
关于人机对话的总体思路是，机器人的话语应该易于理解。人们一直认为机器人应该提供完整的信息，而不需要人类提出进一步的问题。另一方面，考虑到人与人之间的对话，特别是孩子和照顾者之间的对话；尽管孩子的说话能力有限，无法完整地讲述一个故事，但孩子和照顾者可以通过照顾者的积极支持建立深厚的联系。本研究旨在分析当机器人对人类说话时，人类的行为。我们建立了一种句法方法来弥补机器人话语元素的不足。我们分析了这种人机对话中人类的回答。结果表明，当机器人使用“Kotobatarazu话语”时，人类伴侣向机器人提出的问题增加了，谈论了更多话题的细节，他们减少了轻微的回应。这些结果表明，当机器人在对话中提供不完整性时，人类可以更积极地加入到对话中。此外，记录的人与“Kotobatarazu”机器人之间的互动被评估为合作。
The general idea about the human-robot conversations is that the utterances of a robot should be easy to understand. It has been considered robots should provide the complete information, without the necessity of a human asking further questions. On the other hand, considering the human-human conversation, in particular, between a child and a caregiver; even though the child has a limited speaking ability to tell a story entirely, child and caregiver can build deep bonds through the aggressive support of the caregivers. This study aims to analyze the human behaviors when a robot speaks to a human with insufficient words. We built a syntactic method to create a deficiency in the elements of the robot’s utterances. We analyzed the human replies in such a human-robot conversation. The results showed that when the robot used “Kotobatarazu Utterance,” the human partners increased asking questions to the robot, talked more about the details of the topic and they decreased slight responses. These results indicate that a human can join more actively to the conversation when the robot provides incompleteness in its conversation. Furthermore, the recorded interaction between a human and the “Kotobatarazu” robot was evaluated as cooperative.