Learning to Airbnb by Engaging in Online Communities of Practice

Learning to Airbnb by Engaging in Online Communities of Practice
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通过参与在线实践社区学习 Airbnb

DOI:
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发表时间:
2019
期刊:
Proc. ACM Hum. Comput. Interact.
影响因子:
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通讯作者:
Neha Kumar
Neha Kumar
中科院分区:
--
文献类型:
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作者:
Maya Holikatti;Shagun Jhaver;Neha Kumar

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技术进步,加上持续的极简主义消费主义,提高了Airbnb和Uber等共享经济平台的受欢迎程度。这些平台被认为颠覆了传统行业,并彻底改变了消费者与其服务的互动方式。计算机支持的协同工作(CSCW)社区已经研究了共享经济的各个方面;然而,尚不清楚新手如何在其各种实例中成长为专家。在本文中,我们提出了一个定性调查的Airbnb主机,和Facebook的组,他们参与,丰富的了解他们的学习机制。借鉴合法外围参与(LPP)的理论,我们的研究结果强调了学习机制,使新手主机从参与外围角色过渡到成为他们(Facebook)实践社区的整合成员。我们还为共享经济平台、微型企业家以及为他们服务的在线社区提出了建议。
Technological advances, combined with sustained, minimalist consumerism, have raised the popularity of sharing economy platforms like Airbnb and Uber. These platforms are considered to have disrupted traditional industries and revolutionized how consumers interact with their services. The Computer-Supported Cooperative Work (CSCW) community has researched various aspects of the sharing economy; however, it is unclear how novices grow into experts in its various instantiations. In this paper, we present a qualitative investigation of Airbnb hosts, and Facebook groups in which they participate, for an enriched understanding of their learning mechanisms. Drawing on the theory of Legitimate Peripheral Participation (LPP), our findings highlight the learning mechanisms that enable novice hosts to transition from partaking in peripheral roles to becoming integrated members of their (Facebook) communities of practice. We also present recommendations for sharing economy platforms, micro-entrepreneurs, and the online communities that serve them both.
DOI: 10.1002/9781118955567.wbieoc037
发表时间: 2021-07
期刊: Theories of Workplace Learning in Changing Times
影响因子: --
作者:
David Gijbels;M. Endedijk;Tim Hirschler
通讯作者: David Gijbels;M. Endedijk;Tim Hirschler