Through the Eye of the Beholder: Multiple Perspectives on Quality in Women's Health Care

Through the Eye of the Beholder: Multiple Perspectives on Quality in Women's Health Care
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旁观者之眼:女性医疗保健质量的多种视角

DOI:
10.1097/00019514-200008040-00002
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发表时间:
2001
影响因子:
1.2
通讯作者:
M. Weiss
M. Weiss
中科院分区:
医学4区
文献类型:
--
作者:
J. Stichler;M. Weiss

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Quality is an illusive concept with different meanings to different people.提供者通常根据患者治疗结果、专业实践标准、用于衡量质量的预定标准,甚至主观意见来定义质量。患者从护理的人际方面、治疗效果以及提供者对其需求的响应程度来描述质量。这项定性研究采用半结构化访谈,从患者、医生、护士和与医院女性服务热线相关的付款人的角度定义了质量,以及质量属性在多个群体之间的差异。 The study also described how stakeholders become aware of quality and how they determined a hospital's quality. From the findings of the study, a conceptual framework of quality in women's health was developed.
Quality is an illusive concept with different meanings to different people. Providers often define quality in terms of patient outcomes, professional standards of practice, predetermined criteria used to measure quality, and even subjective opinion. Patients describe quality in terms of the interpersonal aspects of care, how well they were treated, and the responsiveness of the provider to their needs. This qualitative study using a semi-structured interview defined quality from the perspectives of patients, physicians, nurses, and payers associated with a hospital-based women's service line, and how the attributes of quality varied among the multiple groups. The study also described how stakeholders become aware of quality and how they determined a hospital's quality. From the findings of the study, a conceptual framework of quality in women's health was developed.
传统质量指标与护理观念之间的关系。
DOI: --
发表时间: 1997
期刊: Seminars for nurse managers.
影响因子: --
作者:
Lynn,MR;Moore,K
通讯作者: Moore,K