The relationship between organizational factors and resident satisfaction with nursing home care and life.
The relationship between organizational factors and resident satisfaction with nursing home care and life.
复制标题
DOI：
10.1300/j031v19n02_07
复制
发表时间：
2007-01-01
影响因子：
5.1
通讯作者：
Crystal, Stephen
中科院分区：
文献类型：
--
作者：
Lucas, Judith A;Levin, Carrie A;Crystal, Stephen
我们研究了护理之家（NH）居民满意度和NH组织特征之间的关系，同时控制设施内居民特征的影响。我们使用了一个分层的，随机样本的NHS（N = 72）从两个国家和一个预筛选和随机样本的1496居民。数据来源包括居民访谈、管理人员调查、最低数据集和在线调查、认证和报告系统。使用分层线性模型（HLM）技术，我们发现，非连锁加盟，认证的护理助理人员，并提供一个家庭理事会总居民满意度有显着的积极影响。特殊护理病房的存在与较低的满意度相关。
We examined the relationships between nursing home (NH) resident satisfaction and NH organizational characteristics, while controlling for the effect of resident characteristics within facilities. We used a stratified, random sample of NHs (N = 72) from two states and a prescreened and randomized sample of 1496 residents. Data sources included resident interviews, an administrator survey, the Minimum Data Set (MDS), and the Online Survey, Certification and Reporting System (OSCAR). Using Hierarchical Linear Modeling (HLM) techniques, we found that non-chain affiliation, certified nursing assistant staffing, and provision of a family council had significant positive effects on total resident satisfaction. The presence of a special care unit was associated with lower levels of satisfaction.