The influence of power and solidarity on emotional display rules at work
The influence of power and solidarity on emotional display rules at work
复制标题
权力和团结对工作中情绪表现规则的影响
DOI：
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发表时间：
2010
期刊：
影响因子：
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通讯作者：
Allison S. Gabriel
中科院分区：
文献类型：
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作者：
J. Diefendorff;J. Morehart;Allison S. Gabriel
本研究考察了两个人际关系维度，相对权力和团结（亲密度），对员工报告的情绪表现规则，他们会采取在工作环境中，他们感到高兴或愤怒的影响。结果表明，显示规则涉及更多的控制情绪表达（即，与当交互伙伴具有相等或更低的相对权力时相比，当交互伙伴具有更高的相对权力时，情感的更多的去放大和掩蔽以及情感的更少的表达和放大）。这种结果模式在快乐和愤怒中都存在，尽管愤怒的影响更大。显示规则也涉及更多的控制时，互动伙伴是低团结的互动伙伴时，高团结，这种效果是类似的愤怒和幸福的幅度。
This study examined the influence of two interpersonal relationship dimensions, relative power and solidarity (closeness), on the emotional display rules that employees report they would adopt in work situations in which they felt happiness or anger. Results demonstrated that display rules involved more control over emotional expressions (i.e., more deamplification and masking of emotion and less expressing and amplification of emotion) when the interaction partner had higher relative power compared to when the interaction partner had equal or lower relative power. This pattern of results was present for both happiness and anger, though the effects were larger for anger. Display rules also involved more control when the interaction partner was low in solidarity compared to when the interaction partner was high in solidarity, with this effect being similar in magnitude for anger and happiness.
DOI：
10.1037//0003-066x.48.4.384
发表时间：
1993-04
期刊：
The American psychologist
影响因子：
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作者：
P. Ekman
通讯作者：
P. Ekman