Total Quality Management and Organizational Performance
Total Quality Management and Organizational Performance
复制标题
全面质量管理和组织绩效
DOI：
10.12691/ajie-1-3-2
复制
发表时间：
2013
期刊：
影响因子：
--
通讯作者：
A. Farahmandian
中科院分区：
文献类型：
--
作者：
D. Gharakhani;Hossein Rahmati;Mohammad Reza Farrokhi;A. Farahmandian
全面质量管理（TQM）被认为是组织长期成功的一个非常重要的因素。 TQM的实施一直是提高组织效率的一个重要方面。许多学者已经研究了全面质量管理和绩效之间的联系。在研究全面质量管理和绩效之间的关系时，学者们使用了不同的绩效类型，例如财务绩效、创新绩效、运营绩效和质量绩效。最近关于全面质量管理的研究探讨了全面质量管理与组织绩效之间的关系。 TQM 专注于组织内的持续流程改进，以提供卓越的客户价值并满足客户需求。 TQM 是一种流行的组织管理指南，用于为信息组织开发战略信息图和信息图。
Total quality management (TQM) is considered a very important factor for the long-term success of an organization. TQM implementation has been an important aspect for improving organisational efficiency. The links between TQM and performance have been investigated by numerous scholars. While examining the relationship between TQM and performance scholars have used different performance types such as financial, innovative, operational and quality performance. Recent research on total quality management has examined the relationships between the Total quality management and organizational performance. TQM focuses on continuous process improvement within organizations to provide superior customer value and meet customer needs. TQM a popular guideline for organizational management is adopted for developing strategic infomaps and infocharts for an information organization.
影响因子：
4.1
作者：
Zollo, M;Winter, SG
通讯作者：
Winter, SG