Competence and resource architectures

Competence and resource architectures
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能力和资源架构

DOI:
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发表时间:
2003
期刊:
影响因子:
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通讯作者:
M. Bourne
M. Bourne
中科院分区:
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文献类型:
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作者:
J. Mills;K. Platts;M. Bourne

文献摘要

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本文旨在为公司内部资源和能力之间的关系提供一个合理的、通用的、图形化的架构。它首先从资源和能力文献中提供资源、能力和能力之间的性质、范围和关系的定义。在此过程中,理论得以完善,并开发了链接的资源和能力架构。该架构区分了客户认可的高级能力(例如快速产品交付)和支持高级能力但客户不太明显的能力(例如快速知识获取和部署的能力)。然后使用一个实证示例来说明该架构如何能够构建制造企业内互联能力和协调资源的结构化图像。最后,对该架构进行了批评,并讨论了它对管理者构建能力绩效改进活动的价值。
This paper aims to produce a justified, generic, pictorial architecture of the relationships between resources and competences within firms. It begins by providing definitions of the nature, scope and relationships between resources, capabilities and competences from the resource and competence literatures. In so doing, theory is refined and a linked resource and competence architecture is developed. The architecture distinguishes between high‐level competences that customers recognize, for example fast product delivery, and competences that support high‐level competences but are less visible customers, like competences in rapid knowledge acquisition and deployment. An empirical example is then used to illustrate how the architecture enables the construction of structured pictures of connected competences and co‐ordinated resources within a manufacturing business. Finally, the architecture is critiqued and its value for managers in structuring competence performance improvement activities is discussed.