Preparing for smart grid technologies: A behavioral decision research approach to understanding consumer expectations about smart meters
Preparing for smart grid technologies: A behavioral decision research approach to understanding consumer expectations about smart meters
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DOI：
10.1016/j.enpol.2011.11.047
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发表时间：
2012-02-01
期刊：
影响因子：
9
通讯作者：
Wang, Jack
中科院分区：
文献类型：
--
作者：
Krishnamurti, Tamar;Schwartz, Daniel;Wang, Jack
随着2009年《美国复苏和再投资法案》的颁布，美国总统奥巴马公开承诺在美国采用新的能源生产和传输方法。它的特点是在住宅中安装智能电表和相关技术，作为将当前电网转变为“智能电网”的一部分。实现这一转变需要消费者接受这些新技术，并利用它们创造的机会。我们使用行为决策研究的方法来了解消费者对智能电表的看法，包括深入的心理模型访谈和对美国大西洋沿岸一家主要电力公司的潜在智能电表客户的跟踪调查。在调查和采访中，大多数受访者都表示想要智能电表。然而，这些偏好往往是基于对它们的目的和功能的错误信念。受访者将智能电表与家庭显示和其他使能技术混为一谈，同时希望立即实现节省。他们也意识到了风险，包括对他们用电的控制减少，侵犯他们的隐私，以及增加成本。我们讨论了我们结果的政策含义。(C)2011爱思唯尔有限公司。保留所有权利。
With the enactment of the 2009 American Recovery and Reinvestment Act, U.S. President Obama made a public commitment to a new approach to energy production and transmission in the United States. It features installing smart meters and related technologies in residential homes, as part of transforming the current electrical grid into a "smart grid." Realizing this transformation requires consumers to accept these new technologies and take advantage of the opportunities that they create. We use methods from behavioral decision research to understand consumer beliefs about smart meters, including in-depth mental models interviews and a follow-up survey with a sample of potential smart meter customers of a major U.S. mid-Atlantic electricity utility. In both the surveys and the interviews, most respondents reported wanting smart meters. However, these preferences were often based on erroneous beliefs regarding their purpose and function. Respondents confused smart meters with in-home displays and other enabling technologies, while expecting to realize immediate savings. They also perceived risks, including less control over their electricity usage, violations of their privacy, and increased costs. We discuss the policy implications of our results. (C) 2011 Elsevier Ltd. All rights reserved.