Expanding Qualitative Research Interviewing Strategies: Zoom Video Communications
Expanding Qualitative Research Interviewing Strategies: Zoom Video Communications
复制标题
扩展定性研究访谈策略：Zoom 视频通信
DOI：
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
Han Liu
中科院分区：
文献类型：
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作者：
Jingwen Huang;Huizhou Yang;Yunfei Liu;Han Liu
新的视频会议工具的激增为定性研究人员提供了独特的数据生成机会。虽然面对面访谈是定性研究中数据生成的支柱，但视频会议程序，如Zoom视频通信公司（Zoom），为研究人员提供了一种成本效益高且方便的面对面访谈替代方案。面对面访谈的用途和优点是有据可查的；然而，利用视像会议作为一种数据生成方法尚未得到很好的研究。本文的目的是研究在面对面访谈不可行的情况下，Zoom的具体属性有助于高质量和深入的定性访谈。虽然视频会议的发展是为了促进远距离或国际交流，加强合作和减少商业旅行成本，但这些相同的功能可以扩展到定性研究访谈。总体而言，参与者报告称Zoom视频会议是一种积极的体验。他们确定了这种方法的优势，如：(1)方便易用；(2)增强个人界面，讨论个人话题（例如，养育子女）；(3)可访问性（例如，电话，平板电脑和电脑）；(4)节省时间，不需要出差参加研究，因此有更多的时间给家人。视频会议软件经济地支持针对大量参与者和不同地理上分散的人群的研究。
The proliferation of new video conferencing tools offers unique data generation opportunities for qualitative researchers. While in-person interviews were the mainstay of data generation in qualitative studies, video conferencing programs, such as Zoom Video Communications Inc. (Zoom), provide researchers with a cost-effective and convenient alternative to in-person interviews. The uses and advantages of face-to-face interviewing are well documented; however, utilizing video conferencing as a method of data generation has not been well examined. The purpose of this paper is to examine the specific attributes of Zoom that contribute to high quality and in-depth qualitative interviews when in person interviewing is not feasible. While video conferencing was developed to facilitate long-distance or international communication, enhance collaborations and reduce travel costs for business these same features can be extended to qualitative research interviews. Overall, participants reported that Zoom video conferencing was a positive experience. They identified strengths of this approach such as: (1) convenience and ease of use, (2) enhanced personal interface to discuss personal topics (e.g., parenting), (3) accessibility (i.e., phone, tablet, and computer), (4) time-saving with no travel requirements to participate in the research and therefore more time available for their family. Video conferencing software economically supports research aimed at large numbers of participants and diverse and geographically dispersed populations.