An Empirical Study of Physicians' Acceptance of Hospital Information Systems in Taiwan
An Empirical Study of Physicians' Acceptance of Hospital Information Systems in Taiwan
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DOI：
10.1089/tmj.2011.0081
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发表时间：
2012-03-01
影响因子：
4.7
通讯作者：
Hsiao, Ju-Ling
中科院分区：
文献类型：
--
作者：
Chen, Rai-Fu;Hsiao, Ju-Ling
目的：基于一个广泛的技术接受模型，研究影响医生接受医院信息系统(HIS)的关键因素。该模型由六个结构组成：系统质量、信息质量、服务质量、感知有用性、感知易用性和HIS接受度。材料和方法：以所选病例医院的内科医生为研究对象进行调查研究。发放问卷131份，收回填表81份(有效回复率64.8%)。采用偏最小二乘法对收集到的数据进行分析。结果：系统质量和信息质量是影响HIS感知易用性的显著因素，而信息质量和服务质量是影响HIS感知有用性的关键因素。结果表明，从医生的角度来看，感知的有用性和感知的易用性显著影响他的接受度(R-2=0.545)。结论：本研究结果可以帮助管理者了解影响HIS开发和使用的关键因素，为系统改进提供重要的参考资料。
Objective: This study investigates the key factors affecting the acceptance of hospital information systems (HIS) by physicians based on an extensive technology acceptance model. This model consists of six constructs: System quality, information quality, service quality, perceived usefulness, perceived ease of use, and HIS acceptance. Materials and Methods: Survey research targeted physicians in the selected case hospital as subjects. Of 131 questionnaires sent out, 81 completed forms were returned (a valid response rate of 64.8%). The partial least squares approach was used to analyze the collected data. Results: This study shows that system quality and information quality are significant factors influencing perceived ease of use of HIS, while information quality and service quality are key factors affecting perceived usefulness of HIS. Results indicate that perceived usefulness and perceived ease of use significantly affect HIS acceptance (R-2 = 0.545) from the physician's perspective. Conclusions: The findings of this study can help managers understand the key considerations affecting HIS development and use and provide important reference material for system improvement.