Mobile technology and the tourist experience: (Dis)connection at the campsite
Mobile technology and the tourist experience: (Dis)connection at the campsite
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DOI：
10.1016/j.tourman.2016.06.005
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发表时间：
2016-12-01
影响因子：
12.7
通讯作者：
Filimonau, Viachaslau
中科院分区：
文献类型：
--
作者：
Dickinson, Janet E.;Hibbert, Julia F.;Filimonau, Viachaslau
移动技术在旅游体验中扮演着越来越重要的角色，越来越多的旅游研究集中在这一领域。通常有一个隐含的假设，即游客喜欢移动连接，而相对较少的研究探讨了断开连接的游客体验，无论是有目的的还是由技术限制强加的。本研究探讨露营旅游中对数位（非）连结的渴望。通过访谈和调查收集的数据显示，游客并非“总是与外界保持联系”，高达50%的人希望与外界保持联系。移动技术在旅游业中的应用存在歧义，在连接价值与“远离一切”的愿望之间存在两难。分析发现，数字参与对断开连接的欲望有很小的影响，但模式并不明显。研究结果对旅游业的移动技术解决方案具有启示意义。(C) 2016 Elsevier Ltd.版权所有。
Mobile technology is playing an increasing role in the tourist experience and a growing body of tourism research has focused on this area. There is often an implicit assumption that tourists embrace mobile connectivity and relatively little research has explored the tourist experience of disconnection, whether purposeful or imposed by technological limitations. This study explores the desire for digital (dis) connection during camping tourism. Data compiled using interviews and a survey revealed that the tourist is not 'always connected' and up to 50% have some desire to disconnect. There is ambiguity about mobile technology use in tourism with dilemmas regarding the value of connectivity versus the desire to 'get away from it all'. The analysis found digital engagement had a small effect on desire for disconnection however, patterns were not marked. The findings have implications for mobile technology solutions in tourism. (C) 2016 Elsevier Ltd. All rights reserved.